I had lots of helpful advice on this topic, none of which I took. I waited for a reasonable period of time (around two or three weeks) and had nothing but a receipt confirming our card had been refunded.
So I emailed Sir Terry Leahy, CEO of Tesco. On 20 January having had no response or acknowledgement I sent it again. This time I received an email from a PA or assistant saying my email is receiving attention.
Watch this space.
2 comments:
I bet Sir Terry doesn't have to carry his shopping up stairs by himself. Am feeling grumpy on your behalf again now :/.
God bless PMT. That's when I wrote the email which I may post on here if I don't get a response, shortly before sending it to Nicky Campbell.
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